Privacy policy

  1. We respect and protect your access to and use ofThis independent websitePersonal information collected at this time. This privacy policy details what information we collect, how we use this information, with whom we share it, and what rights you have regarding this information.

  2. The information we collect

The information you provided directly

– Contact information: Name, email address, phone number, delivery address

– Account information: username, password (stored encrypted)

– Payment information: Credit card number, billing address (securely processed by the payment gateway)

– Custom specifications: Special dimensions, colors, engraving requirements, and more for the effect pedal.

– Marketing preferences: Preference for subscribing to newsletters and marketing emails

  1. Information we collect automatically

– Device Information:IPAddress, browser type, operating system, screen resolution

– Location information: Approximate geographic location (based onIPAddress)

– Usage data: page views, click behavior, dwell time, unique identifiers

– Order Information: Purchase History, Product Details, Price, Order Status

  1. Purpose of data usage

The personal information we collect is used solely for the following purposes:

The information you provided directly

– Contact Information: Processing orders, arranging delivery, providing customer service

– Account Information: Create and manage accounts, verify identity, and ensure account security.

– Payment Information: Complete transactions, process refunds, and prevent fraud.

– Custom Specifications: We produce custom effects pedals tailored to your specific needs.

– Marketing preference: To youSend youInterested marketing information and promotional activities

Information we collect automatically

– Device Information: Optimize website performance, ensure security, and analyze traffic sources.

– Location information: Determine applicable delivery zones and shipping rates, and provide localized services.

– Using data: Enhancing user experience, analyzing website usage, and optimizing product displays.

– Order Information: Manage order fulfillment, handle after-sales requests, and analyze sales trends.

  1. Data Sharing and Disclosure

We may share your personal information in the following circumstances:

Service provider

– **Payment processor**: AsStripe,PayPalWait, for processing your payment information.

– **Logistics Services**: Such as FedEx, USPS, DHL, etc., used to arrange and track the delivery of your order.

– **Customer service**: AsZendeskWait, for providing after-sales support.

Legal requirements

– We may share your personal information when required by law or in response to a valid legal process.

– To protect the rights and property of ourselves, our merchants, and our users, we may share your personal information.

– To detect, prevent, or investigate potential fraud, abuse, or security issues, we may share your personal information.

  1. User Rights Statement

For California consumers in the U.S. (CCPA/CPRA):

  • You have the right to know what categories of your personal information we collect.
  • You have the right to know how we use and disclose your personal information.
  • You have the right to receive the categories of personal information we have sold or shared over the past 12 months.
  • You have the right to request that we…Delete youpersonal information
  • You have the right to choose not to share with third parties.Sell yourpersonal information (with a “DO NOT SELL MY PERSONAL INFORMATION” link on the website’s homepage)

For Canadian consumers (PIPEDA):

  • You have the right to understand our practices regarding the collection, use, and disclosure of personal information.
  • You have the right to access, correct, or delete your personal information that we hold.
  • You have the right to withdraw your consent to the processing of your personal information (but this may affect account functionality).
  1. Protection of Minors

Our products and services are not intended for13Children under the age of [age]. If you are a minor, please do not provide us with any personal information without your parents’ consent.

  1. Cross-border data transfer

Since our business operations and servers are located in China, your personal information may be transferred to China. We have taken appropriate measures to ensure that cross-border data transfers comply with applicable legal requirements, including the use of Standard Contractual Clauses.(SCCs)and appropriate safeguards.

  1. Policy Updates and Notices

We may update this privacy policy from time to time. Any significant changes will be posted on our website and notified to registered users via email.

Last updated date:2026/6/26